Terms & Conditions

Shipping

We post on Mondays only.

Cut off for shipping is 9am Monday.
Orders submitted after this time will be posted the following week.

Orders are shipped via Australia Post using express service — standard post is not available.

All orders come with tracking and insurance.

We charge a flat rate of $15.00 for all orders.

Free shipping is available for orders over $180.

Our nursery is not open to the public and pick up is not available.

We do not ship to Western Australia, Northern Territory, Tasmania or Internationally.

Cancellations & Returns

We do not accept cancellations once an order has been placed.

You can add to your order right up until order cut off for combined shipping.

We do not accept change of mind returns.

All plants are thoroughly inspected prior to being shipped to ensure they are in top quality condition.

Please keep in mind these are specialised plants with specific needs. If you are unsure on how to grow them, please refer to our growing guides or reach out — we are happy to help.

Terms & Conditions

By placing an order with Spine City, you agree to our policies regarding shipping, returns, and cancellations as outlined above.

All product descriptions and images are accurate to the best of our ability. Please read item descriptions carefully before placing an order.

All prices are in Australian Dollars (AUD) and include GST where applicable.

We reserve the right to update product availability, pricing, and policies at any time without notice.

Spine City retains ownership of all content, images, and intellectual property on this site. Reuse without written permission is not permitted.